Addition Financial FAQs

Learn more about our new name, how it affects you and your accounts.

Why did you change your name?

We have set a goal to grow and expand beyond the counties where we have branches today, allowing us the opportunity to serve more members and become more accessible to a broader community within and beyond Central Florida.

CFE has adopted a new name that encompasses our mission and purpose, while communicating the fact that all are welcome to join Addition Financial.

As Addition Financial, we will continue our 82-year legacy of serving Central Florida and transforming lives through financial education. Becoming Addition Financial is only the beginning of our transformation. We have refreshed our branches, improved our website, introduced new technology and services, and more, all reflecting our commitment to adapt to the changing needs of our membership and our community. Please share in our excitement and enthusiasm for Addition Financial and the bright future ahead.

Is the name change a result of a merger or acquisition?

No. The name change is not the result of a merger or acquisition of any kind.

 
Is anything else changing other than the name?

We are converting from a federal to a state charter. You will see very few, if any, changes related to the new charter. Your deposits will still be federally insured by the NCUA up to $250,000.

 
Does the ownership of our credit union remain the same?

Yes. The ownership of our credit union remains 100% owned by you, the members.

 
Does the credit union still serve educators?

Absolutely. We are fully committed to our roots and serving educators. Partnering to serve educators and providing financial education remains at the heart of all we do.

 
Has the credit union’s phone numbers, mailing address and email addresses changed?

Our phone numbers remain the same, as will our mailing address. Our email addresses changed on May 1st. However, all emails will automatically be redirected to the new address for a period of time. 

 
Do my debit and credit cards still work?

We will automatically issue new debit and credit cards in the coming months. You may begin using the new cards upon receipt. More information will be provided with the cards.

 
I have direct deposits and/or automatic payments set up on my account. Do I need to do anything?

No, direct deposits and automatic payments remain in effect.

Why did you remove Credit Union from the name? Is Addition Financial still a credit union?

Yes, we are still a member-owned credit union; however, we are accessible to a broad community within and beyond Central Florida. “Financial” reduces confusion about membership eligibility and better communicate the full suite of services we provide.

 
Does the credit union have new management?

No. The people you know as your point of contact with the credit union remains the same. 

 
Has my account number or the routing number changed?

No. Your account number and our routing number (263181384) remains the same.

 
Has online banking been affected?

Your online banking login remains the same.

 
Can I still use my CFE checks?

Yes, your checks still work. When it’s time for you to re-order, your new checks will display the Addition Financial name and logo. The routing number, as well as your account number, will remain the same.

 
Have branch hours of operation change?

Our hours of operation have not change.

 
We’ll update the page with information periodically as new information becomes available.

You may also visit any branch or call us at 407-896-9411 or 800-771-9411, outside Orlando.

Questions?

If you have any questions, visit your local Addition Financial branch or call our Contact Center at 407-896-9411 or 800-771-9411, outside Orlando.