Here, you’ll find helpful information about our products, services, and digital tools. Whether you're looking for answers about managing your account, understanding our loan services, or making secure payments online, we’ve got you covered.
Since you present your card before you pay for gas, the purchase will not automatically be declined at the pump if you don’t have enough funds in your account to cover the entire purchase. Instead, you will be charged the full amount on your card and your account will be overdrawn, resulting in a fee.
To ensure you don’t accidentally overdraw your account, keep track of your balance by logging into online banking or checking our mobile app. It’s a good practice to check your balance before you start to fill up.
Before the Send Date, you can delete the payment.
Once the Send Date has passed, you will need to contact the payee or merchant directly to discuss how to make any payment changes.
You can place a stop payment on a check payment if the Delivery Date has not passed.
An electronic or payment may be edited or deleted any time before the Send Date.
The instructions to help guide you through the process, are provided below.
Please note: You will only be able to transfer funds to the accounts of members that you’ve added in Digital Banking. Funds withdrawals, balance information and full account number information from another member’s account/s will not be available.
We’ve expanded our financial resources to include some new and improved tools, available from your dashboard and integrated with your account history:
Savings Goal. By creating a savings goal, you can allocate funds from one account to another (i.e., checking to savings) to reach your goal by a target date. The tool measures your goal by tracking incoming and outgoing funds from that savings account.
Financial Health Checkup. This tool assesses your spending, debt, credit score, planning behaviors, and savings and even offers personalized recommendations.
Spend Forecast. This tool forecasts your spending and income obligations based on transaction history, giving you a good idea of how much money you’ll have at a certain point in the future.
Spending Analysis. A breakdown of your spending habits by category in a graphical format (recategorize your transactions at any time for a more refined view). This tool also compares your spending habits in the displayed time span with the previous period. You can even customize the analysis to include all of your accounts or just select ones.
Aggregate External Accounts. Link external accounts you own to your Digital Banking dashboard, creating a one-stop hub.
Yes. If you do not have an email address currently listed on your account, please contact us at 800-771-9411 to have one added. A valid email address is required to access Digital Banking.
Additionally, you will not be able to use the same email address as another member.
Below is a list of required criteria to help keep your account safe and sound.
Username must:
Password must:
NOTE: Usernames, first/middle/last names, common words/phrases and Addition Financial member numbers are not allowed in usernames or passwords; the Digital Banking system will reject them if any of those identifiers are attempted to be included.
It’s easy to switch to electronic statements.
Just to name a few:
We offer a lot for your convenience:
To see which branches offer the services, please visit our Locations and Hours page.
The best advice is to be cautious who you share your financial details with. When using your debit or credit card, when possible, consider using the tap and go feature or use your phone with Apple Pay or Google Pay linked to your card. The advantage to using those solutions is the merchant doesn’t get your actual card number they get an encrypted one time use token for payment keeping your cards secure in case the device itself is compromised.
Another option that is available in digital banking: card controls. These allow you to lock and unlock your Addition Financial cards right from your phone or computer. For extra security, keep your card locked, and simply unlock it temporarily while making a transaction.
For more ways to protect yourself again fraud visit AdditionFi.com/PreventFraud.
Our Digital Banking provides a hardened platform that protects the security and confidentiality of our financial systems data using formal risk, cybersecurity, and vendor management programs coupled with strong policies and procedures aligned to regulatory compliance guidance from FFIEC, GLBA, and Prudential Regulators. Our platform is built using advanced technical controls, including strong encryption for data at rest and in transit, configurable role-based security, and principles of least privilege throughout our application and infrastructure.
Our security controls are aligned to industry best practices such as SOC 2 SysTrust, PCI DSS, and CIS Critical Security Controls and leverage advanced threat intelligence feeds and machine learning technologies to detect and protect against threats. We have built this so it can evolve with the changes that happen, as they happen, to ensure our members safety.
If you call us, we’ll ask for information for verification purposes. However, Addition Financial does not make outbound calls from our 800 number and if we call you, we will never ask you for:
If you’re ever unsure you’re speaking with an Addition Financial representative, hang up and call us directly at 800-771-9411.
By clicking CONTINUE below, you will be leaving AdditionFi.com to visit an external website that is not owned or operated by Addition Financial Credit Union. Please note that Addition Financial is not responsible for the content of the external website and does not represent either you or the external website owner/operator in any transaction(s) that may result from your visit to the external website. Further, the external website’s privacy and security policies may differ from those practiced by Addition Financial.